chapter+outline

= __**//International Business//**__ = = = = //__**Chapter one Outline**__// =

**Chapter one is about what international business is actually is. And about the nature of it. Also talks about Ethics and ethnics how they are different. International is among the whole world.**
 * **International Business is business across national borders**
 * **China, Japan, and India are big part of global Business**
 * **The four P's of marketing are the marketing mix**
 * **Product, price,place and promotion**
 * **Globalization- is the increase integration of the world economy**
 * **Business is any activity that seeks profit by providing goods or services to others**
 * **International business are operations across national borders.**
 * **International business will continue to grow affecting local level, state or provincial level,national level,and international level**
 * **The world depends on each other for trade**
 * **During the 1920's every car in Japan was made in the US**
 * **Large and small companies reach customers in other nations**

__**Chapter one vocabulary**__

**Business- any activity that seeks profit by providing goods or services to others.** **International business- is any activity involving business operation across national borders** **domestic company- a company that conducts business in only one country, which is known as the home country** **international company-company that conducts business across national borders** **globalization-the increasing integration of the world economy** **Global dependence- is the concept that all countries depend on each other trade** **Business ethics- ideas about how an company should conduct business on relation to legal, social, environmental issues** **social responsibility- is the duty to do what is es for society** **code of ethics-a state,emt that explains what a company or group believes in proper and improper conduct** **stakeholders- the various individuals or groups of people who have a direct interest, involvement,or investment in something.**

There more countries involved so there is more availabilities. The impact of international business is the trading that's going on and how it affects most countries.
 * Why is it important to work in the global environment?** **What is the Impact of International Business**

National growth depends on the economy of an entire country
 * What does National growth depend on?**

It affects local levels because today people can buy products from firms around the world.
 * How does International Business affect local levels?**

There are so many different ways ro tell time around the world In U.S.A we use A.M. and P.M.to designate time after midnight and after noon.Many other countries uses military time, whixh is the system used by armed forces. Example: 2:00 P.M. IS 14:00 IN military.

Concepts of Time: Many culture does not multitask to save time as people do in the U.S.A. Many people around the world work 40 hours a week Monday through Friday


 * Include time zone world map image**

__Chapter 2 - Culture and Social Influences__ **__Section 2.1:__ Understanding Culture, Culture in International Business** **- Whenever a firm does business with individuals or companies in other countries its representatives must be aware of such culture issues.** **- Understanding culture is the foundation or basics of understanding every other aspect of conducting international business.** **__Culture:__ is the set of beliefs, customs, and attitudes, of distinct group of people.** **Elements of culture, the three elements of cultures are values, folkways, norms, and roles. Values are strongly held concept that are present in a culture. Norms are social rules that affect behaviors and actions, and represent culture values. Folkways and norms are cultural customs that dictate how people act socially. Roles is the part that a person plays in social situations. These all help shape the individual roles of people. Understanding subcultures: not everyone in a country or nation behave similarly or follows the same customs. So, that is a subculture because people with varied behaviors within a culture makes up a subculture.**

**Single Culture and Multicultural Countries:** **Homogeneity and heterogeneity in a country makes up the diversity that is present. Homogeneous that is a culture in a group of people that is dominated. So, that means one group same culture. And heterogeneous is many culture combined and its very diverse.**

**Multinational Companies:** ** The culture within a multinational company is not the same as the cultural company operating in only one country. So, in a single company business decision on mostly influenced by the cultural of that company, including religion practices, customs, norms and folkways .**

**Section 2.2 - Participating in a culture** **How do you adjust in new country?** **Learn how to overcome culture shock then prepare to participate in a new country. Learn to participate in a new country.** **Social Institution: Are the organizations that represent the patterns or activities that express the cultures of the country. Basic ones are..** **Culture Bios: Is a preconceived attitude of favoring or disliking a particular culture.** **Stereotyping: The practice of identifying a person or group by a single trait or culture.** **Communication Skills: Communication is important in a business skill, because you have to apply this in a new country. A nation may have an official language, a common language, and a business language. And you must show respect for another culture.**
 * **Educational systems**
 * **Religious Organization**
 * **Gender Roles**
 * **Class Systems**
 * **Degrees of Mobility**

**Participating in another Culture:** **Ethnocentrism: Is the belief that ones own culture is better than all other cultures.**
 * **Some people adapt to new situations easily while others may struggle. Before experiencing a culture that is new to you, you have to consider if you a few cultural concept that vary in different countries**
 * **Culture of time**
 * **Directness and communications**
 * **achievement in work**
 * **Job Prestige**
 * **Change**

you have o know their culture and and be aware of their culture issues. You have to be nice and respect of their culture **the elements are values,norms,folkways and mores,and roles. Your values what you take to heart. Norms are social rules that affect behavoirs and actions. Folkways and mores are cultural customs that dictate how people act socially. Role is the part a person plays in a social situation.** **subculture is a smaller group or subset within a larger group. People within the same nation or business organization may be quite different**
 * Explain how culture affects international business**
 * Describe the elements of cultures.**
 * Describe the elements of subcultures and how cultural literacy can be improved**

People can overcome stereotyping by getting to know the individaul before judging them. And they can overcome cultural bias by just getting to know more about that particular culture because they might see what they thought about that culture was not what they meant.
 * What ways can help people overcome stereotyping and cultural bias?**

**Chapter 3 - International Communications** **The importance of communication** **Verbal Communication:** **- Communication, transmitting, receiving, and processing information** **- Language is the medium of communication through words, symbols, numbers, characters, or nonverbal rules.** **- Verbal Communication- is sending messages by using words that are either spoken or written language and inter nation business.** **Language and word gender** **- Every language has its unique features.** **Mandarin Chinese is the language that is spoken by the most amount of people** English is the second mostly spoken. -Alphabets is perhaps the biggest difference in many languages is their own forms There are several challenges that businesspeople must face when speaking various languages in other environments and there are: How people speak Technical terms time for translations social behavior
 * **you are communicating through the clothes you were, the way you style your hair and in many other ways.**
 * **Effective communication holds things together personal relationships, friends, organizations and entire nations.**
 * **People must be able to reach a understand each other to overcome differences, get along with one another and accomplish goals.**
 * **Trying to understand communications is very difficult.**

**How people speak**
People speak very quickly in their native tongues. Which can be very difficult to understand them. Another challenge when communicating in a world language is understanding slang, which is colloquial speech used on the street or in recreational situations. Technical terms technical terms in world languages also vary. Everything is unique, form names for computer parts to math symbols and terms.It is very important to learn these when communicating in a different language.

Transltion: That is also another challenge is the pace of a conversation. When someone talks to yo in a world language, and you wait for a translator. The translator would have to pause and explain everything to that person.Eye contact is key to communication.

**the basic of communication is getting information across. There** **'s verbal communication and non verbal** **Not saying the right words also pronouncing the words wrong.** **Copy a chart for the Major World Languages.**
 * Explain the basic nature of communication.**
 * What are the challenges of communicating in a world language?**

English is the most spoken language for business
 * What language do you think is the most used for business?**

**gift giving in business, is it the same as greases payments? Are grease payments a form of bribery? Look on pg 26 of your text under #12. also look at pge 67 of your book. Explain what the differences are between the 3 items. (You may google each word to find info so that you can fully explain the differences.**
 * Yes, gift giving is the same as greases pays because grease payments is a form of bribery in many countries bribery is an accepted means of doing business,akin to "paying" for networking.**

**Assian Tea Ceremony:**

http://www.youtube.com/watch?v=b6GvXtrvUbc&feature=related

pg. 75 of book #12 Teacher will instruct you for video on Tea ceremony: You will make a summary on World Cultures wiki page

**TRADITIONAL CHINESE DRESS-- WATCH THE FOLLOWING VIDEO**


 * After watching this video, please make an entry using the 5 W's of writing: Who, when, where, what, why about the Traditional Chinese Dress. dig deep for answers so we can discuss in class. **

**Chapter 4 outline**

**The Nature of International trade** **What is international trade?** international trade- consists of all business activities conducted between individuals, companies, and governments from different countries. International trade also takes place within groups or clusters of countries, such as member nations of the WTO. Imports- are goods and services that people in one country buy from people in another country. Many governments purchase food from farms and food companies in the United States.

Exports- are goods and services that people in one country sell to people in another country.

Goods and services

Goods- is a tangible item that is made, manufactured, or grown. A company must pay shipping costs in order to transport goods. Middlemen- A physical good " changes hands" as it moves from one country to another. Services- is an intangible benefit or task provided by a business to its customers. A service might not require a middleman.

Goods are often sold with a service. For example when you buy an extended warranty on an automobile, you purchase a good and a service.

Importing Process As companies and countries trade with each other, there are several key steps involved. The steps are: Identify need- A good that is needed for a customer, company, or a government that the country wants or need to trade with. Search for supplies- the internet makes it more easier, since there is ready access to numerous companies Create and finalize a purchase agreement- a contract between the buyer and the seller. Receive goods-when goods are shipped, they arrive at a specified place Confirm the purchase-the company confirms the purchase and makes the payment when it agrees that the terms of the contract have been met.

Exporting Process 5 steps are: Assess demand- leaders analyze the level of demand. The selling company must be able to tailor a product to the country and customer who are importing it. identify potential customers and make sales contacts-companies meet and get to know prospects through trade exhibits, visits by salespeople, telephone calls, e-mails, teleconferences, and internet solicitations. Create and finalize a purchase agreement- just list amounts,prices, exchange rates, method of shipping,dates, and provisions for damaged or missing goods Deliver the goods or services- the seller must arrange to transport goods every step of the way to the buyer's location Complete the transaction- its when the whole thing is completed and the buyer and the seller agree all terms are met and payment is made.

International Trade relationships

Companies and countries trade for a variety of reasons. The trade relationships can be difficult and complex.

Reasons companies and export and why Its offers a variety of opportunities for individual companies that open new markets.

FOB- free on board or freight on board, and signifies that ownership of merchandise in transit determines if freight charges are fee. CIF-( Cost- insurance,and freight) is the price quoted to the buyer including cost insurance and freight. C&F ( cost and freight) price quoted to the buyer, signifying the buyer pays separately for insurance

Exporting risk: Time Product Economic Country

Dependency- is the practice of relying too much on one trading partner. It occur both corporate and national level. Balance of trade: difference between how much a country imports and exports

Trade barriers are restrictions that reduce free trade and limit competition from imported goods. There are four types of trade barriers : tariffs, embargoes, quotas, and boycotts Protectism is a system of importing extra costs on import to protect the interest of local businesses.

Dumping is the practice of selling goods in another country for less than the cost of manufacturing them, or for less than their market price.

**Describe the process of importing and exporting.** **Explain the difference between goods and services.** **Explain the steps of the importing and exporting process.**
 * Importing is buying something from another country while exporting is selling to another country.
 * Goods are tangible items and services are not.
 * Exporting: Assess demand, Identify potential customers and make sales contacts, create and finalize a purchase agreement, deliver the goods and services, complete the transaction.
 * Importing: Identify need, Search for suppliers, create and finalize purchase agreement, receive goods, and confirm purchase.